They are responsible for maintaining trains, stations, tunnels, tracks, and technical systems around the clock, every day of the year. Their work environment is rooted in values such as teamwork, professional expertise, customer orientation, and a strong focus on safety and the environment.
Enhanced key control and efficiency
To streamline operations, Metro Service recognized the need for better control over work vehicle keys. Previously, they relied on a simple manual key cabinet with hooks where keys were stored, making it difficult to track who had taken a key. This lack of visibility led to challenges in key management, and they sought a solution to manage and increase accountability and control of each individual key.
“We wanted more control and a way to distribute keys, as well as an easy-to-use system to manage it all. With Creone’s key management system, we can now see exactly who has taken a key, which makes it much more likely that the key will be returned, thanks to the accountability of each user having their own ID in the system,” explains Lars Dantoft.
Improved security and accountability
The KeyWin6 cloud service, combined with the key cabinet KeyBox 9400 SC from Creone, has proven to be a fitting choice for Metro Service, primarily because of its compact size and effective control features. Features that has enhanced key security and allowed Metro Service to have better oversight, which is especially important for managing keys to work vehicles used by various employees.
Metro Service has gained improved key control by being able to see who has taken a key, which provides greater accountability. Additionally, time efficiency has improved, as less time is spent tracking or replacing keys, leading to smoother daily operations.
Modern technology for growing needs
Since implementing the KeyBox 9400 SC, Metro Service has structured its key management by assigning individual access, allowing specific users to access only certain keys rather than creating user groups, which is also possible on the platform.
“The most important function is being able to see who has taken a key in the event log,” Lars noted. He highlighted how the system has enhanced both control and responsibility within their team, with one of the most valuable features being the extensive event log, where every action is recorded in the key management system.
After evaluating various key management systems, Metro Service chose Creone based on the solution’s functionality, competitive pricing, and the cabinet size, which perfectly suits their operational needs. The investment, driven by the maintenance manager at the time, reflects Metro Service’s commitment to optimizing security and efficiency for its metro operations.
A trusted partnership
Metro Service was introduced to Creone through their previous Danish dealer, and with this trusted partnership, they look forward to continued improvements in key management as their operations grow.
